Thursday, June 10, 2010

We're Learning . . .


Well we've been in the new store for almost 4 weeks now. And we've gotten so many wonderful comments from all of you about how much you like our new place--a lot of room and a lot of new stuff. Our new Second Bloom Room where everything is $1 has been doing really well. We know it's so much easier now that you don't have to sort through bins on the floor! So to all of our customers that visited us in our old location, thanks for sticking with us through the move. We also have been getting in so many new customers who have been giving us compliments and already returning more than once. And we got wonderful write-ups in the Observer and Ann Arbor.com. Things have been going well so far. And thanks for asking. It is feeling more like home here now at Westgate. We are settling in and learning what is working and what isn't over here at Westgate. For example:


1. Go ahead and stop right out in front to drop stuff off, but don't leave the car for long because one of our customers was ticketed. We'll be more than happy to help you with your things.

2. We are getting in more than double the amount of stuff people were dropping off at our old location, so we really can't store the things we were not able to accept for more than 3 days. After 3 days we donate them, so please come get them if you want them (or give us a call if there are extenuating circumstances).

3. It's a long walk to our back room, so please be patient while we check on your drop-offs.

3. The extra space seems to invite children to ride around on our ride-on toys, which is fine, but it does seem to invite more accidents. We do now stock band-aids, but you might want to keep an eye on your busy little ones!

4. You also might want to make sure we don't try to sell you your library books!


If there is anything we can do to make your visit here more enjoyable, please let us know!

1 comment:

  1. So happy to hear the store is doing well.
    Post pictures!
    Mom

    ReplyDelete